The evolution of fleet maintenance and management policies highlights the growing importance of maintenance issues in both private and public companies. The need to improve maintenance performance requires an accurate evaluation of the trade-off between costs and benefits related to alternative fleet maintenance and management policies. However, the complexity of maintenance system makes this evaluation a very difficult task.
More often a fleet manager deals with the following key issues:
• is it more profitable to repair or to renew the company fleet?
• Is it more convenient to reduce the average age of the different assets (e.g., by increasing investments in new bus) or to expand the maintenance activities (e.g., by rising repairing costs)?
In fact, fleet managers cannot ignore the impact of their decisions on both company service and financial performance over time.
Aim of this paper is to show how the System Dynamics approach can effectively support fleet managers in designing and evaluating their strategies. The simulation model here presented is based on the result of a project with two Italian city bus companies. Through such tool decision makers can test different fleet strategies and assess their effects on company performance.

Paper presentato: International System Dynamics Conference – July 17 – 21, 2005 – Boston

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