Operational and financial effectiveness of e-collaboration tools in supply chain integration

Autori: Adolfo Crespo Marquez, Carmine Bianchi, and Jatinder N. D. Gupta

This paper develops a comprehensive model of supply chain integration and uses it to analyze and assess the operational and financial effectiveness of different e-collaboration tools at various levels of supply chain integration. This model is also used to evaluate the importance of the sequence in which e-collaboration tools are adopted in supply chain integration. Computational results from a validated system dynamics simulation model with different implementation sequences of e-collaboration tools and different financial scenarios show that local financial constraints can also severely impact operational and financial performance of the entire supply chain.

Paper pubblicato in: European Journal of Operational Research, Volume 159, Issue 2, 1 December 2004, Pages 348-363