Paper
Enhancing strategy design and planning in public utilities through “dynamic” balanced scorecards: insights from a project in a city
In the last decade there has been an increasing effort to provide public utilities managers with planning and control tools, to take into account not only operational but also strategic issues. Among them are customer satisfaction, internal business process efficiency, business image, and bargaining power against other counterparts (e.g., the municipal administration). Often, however, such […]
Note critiche e metodologiche sulla progettazione dei sistemi di programmazione e controllo nell’azienda “regione”
Note critiche e metodologiche sulla progettazione dei sistemi di programmazione e controllo nell’azienda “regione” – Riflessioni alla luce del caso “Regione Sicilia” This paper is focused on methodological and critical issues related to the design of planning and control (P&C) systems in Public Regional Governments. The thesis of the author is that the use of […]
Building “Dynamic” Balanced Scorecards To Enhance Strategy Design And Planning In Public Utilities
Building “Dynamic” Balanced Scorecards To Enhance Strategy Design And Planning In Public Utilities: Key-Findings from a Project in a City Water Company Increasing complexity and uncertainty of both business internal and external variables determines a growing need for prompt and accurate information. On this concern, in the last decade, there has been an increasing effort […]
Evaluating Fleet and Maintenance Management Strategies through System Dynamics Model in a City Bus Company
The evolution of fleet maintenance and management policies highlights the growing importance of maintenance issues in both private and public companies. The need to improve maintenance performance requires an accurate evaluation of the trade-off between costs and benefits related to alternative fleet maintenance and management policies. However, the complexity of maintenance system makes this evaluation […]
Il governo del capitale intellettuale attraverso il raccordo tra modelli contabili e di System Dynamics – Una prospettiva di programmazione e controllo per l’area Organizzazione e Sistemi
Authors: Carmine Bianchi, Enzo Bivona Il presente scritto tenta di far luce sul tema del capitale intellettuale in una prospettiva economico-aziendale, focalizzando in particolare il concetto di governo della conoscenza aziendale. La tesi sostenuta dagli autori è che i processi inerziali di sviluppo e declino della conoscenza non devono essere astrattamente ignorati, relegando l’area Organizzazione […]
Modelli di System Dynamics a margini lordi per le scelte di breve e lungo periodo
Author: Carmine Bianchi Il capitolo ha l’obiettivo di illustrare le caratteristiche e le potenzialità di utilizzo della «dinamica dei sistemi» (system dynamics), applicata ai processi di apprendimento e decisionali in sede di programmazione e controllo. Dopo aver delineato i capisaldi concettuali di tale metodologia e le relative modalità di utilizzo in sede economico-aziendale, si procederà […]
Introducing SD modelling into planning and control systems to manage SMEs’ growth: a learning-oriented perspective
Author: Carmine Bianchi This article emphasises the need for a learning-oriented approach to planning and control as a prerequisite for SMEs’ survival and growth. Such a perspective can be effectively pursued through the development of interactive learning environments linking system dynamics (SD) and accounting models, which provide two complementary views of business phenomena. In order […]
Computer-aided Visioning and Learning-oriented Models: A New Edge for Small Business Planning?
Authors: Carmine Bianchi, Graham Winch, Colin Grey Many unresolved issues plague the field of academic research and practitioner debate surrounding the role and value of planning in the small firm, though a recognized obstacle to the introduction of any formal system is the simple lack of time and resources. Conversely, it has been demonstrated that […]
The Business Plan As A Learning-Oriented Tool For Small/Medium Enterprises: A Business Simulation Approach
Authors: Carmine Bianchi, Graham Winch, Colin Grey The philosophies and policies put in place during the early stages of a new business venture will have alasting influence on the future growth of the firm. In recent times there has been a growing trend ofsmall firms utilizing formal business plans, particularly in start-up and growth phases. […]
Drivers and Dynamic Processes for SMEs Going Global
Many, if not most, small-medium enterprises (SMEs) are subject to the impacts of and when they have to venture into the world-trade system, this adds another dimension of challenge to their already difficult environments. A recent project undertaken by Polish, Italian, Norwegian and UK collaborators examined eight case studies of disparate smaller companies with international […]
